Privacy Policy

1. Who we are

OptiMAX Leads (including the OptiMAX Home Loans and OptiMAX Coverage programs) is operated by OPTIMAX AI LTD, a company registered in the United Kingdom (No. 16143914). This policy covers all enquiry forms and services on optimax-leads.vercel.app. We are a lead generation service: we connect consumers who submit an enquiry with a licensed professional (for example, a licensed loan officer or insurance agent) who can help with their request. We are not a lender, broker, bank or insurer. Contact: mike@optimax-ai.com.

2. Information we collect

When you submit an enquiry form we collect the information you provide: name, phone number, email address, state or postcode, and your answers to the enquiry questions (for example loan purpose, timeline, or coverage needs). We also record your consent (the consent text shown, a timestamp, your IP address and browser user agent) and standard analytics data such as cookies and advertising identifiers.

3. How we use your information

We use your information to (a) respond to and fulfil your enquiry, (b) connect you with one licensed professional who can help with your request, (c) send you the communications you consented to about your enquiry (including text messages, calls and emails), and (d) operate, measure and improve our service.

4. Information sharing

To fulfil your enquiry, we share the enquiry details you submitted (such as your name, contact details and enquiry answers) with the licensed professional handling your request, so they can follow up with you about the service you asked about. We also use service providers (hosting, messaging, analytics) who process data on our instructions. We may disclose information where required by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

In plain terms: your SMS opt-in and consent records stay with us. They are never sold, rented or shared. Text messages are sent to you only by OptiMAX — never by third parties — and only about the enquiry you submitted.

5. Text messaging (SMS) program

If you tick the consent box on an enquiry form, we may send you recurring text messages about your enquiry (confirmations, callback scheduling and reminders). Message frequency varies. Message and data rates may apply. Reply STOP at any time to cancel and HELP for help. Consent is not a condition of purchase. Full program terms: SMS Terms & Conditions.

6. Data security & retention

We use appropriate technical and organisational measures to protect your information, and we keep it only as long as needed to fulfil your enquiry, meet our legal obligations (including keeping records of your consent), and operate our service.

7. Your rights (including California)

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, and to opt out of the sale or sharing of your personal information. California residents may exercise rights under the CCPA/CPRA — including the right to know, the right to delete, and the right to opt out of sale/sharing — by emailing mike@optimax-ai.comwith the subject “Privacy Request” or “Do Not Sell or Share My Personal Information”. We do not discriminate against you for exercising your rights. For clarity, and regardless of any other disclosure: mobile phone numbers, text messaging originator opt-in data and SMS consent are never sold or shared with third parties or affiliates for marketing or promotional purposes.

8. Changes & contact

We may update this policy from time to time; the latest version will always be at this URL with the date above. Questions: mike@optimax-ai.com.